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Ring Resizing with The Moissanite Company

Ring Resizing with The Moissanite Company

When ordering an engagement ring, it can be hard to know what ring size to choose - especially when you’re planning for a complete surprise!

And while we have a few recommendations on how to make an educated guess, such as measuring an existing ring of your partners, we know sometimes it’s just not possible.

That’s why we offer complimentary ring resizing - free of charge within 3 months of your proposal.

So, what does the ring resizing process involve?

Firstly, let’s talk about the optimal fit of your ring. Ideally, the ring should go on easily, sit comfortably, and have a bit of resistance over the knuckle when being removed. Without this resistance, your ring is at risk of coming off when you don’t want it to.

If when you first receive your ring, it mostly fits but you’re concerned it might be a little too loose or a little too tight, we recommend wearing it for at least a week before making a call on whether or not to resize it. This is because our fingers can fluctuate in size, due to temperature, weather and even exercise. 

To get your ring resized, the first step is to email us! 

Deciding on what size to resize your ring to can sometimes be a challenge. In some cases, you might have another ring that you wear on the same finger that you know the size of, but usually we recommend being properly sized by us at our Brisbane Showroom, if you are overseas or interstate, a local jeweller or by a ring sizer kit. You can request one of our free ring sizers here, and if you’re Brisbane based, book a complimentary appointment here.

If you can’t be sized in person and your ring only needs a slight adjustment, adding photos to your email showing how your ring fits can be helpful if you need advice on what size you should resize to.

Once we’ve established the best size for your ring, the next step is to return your ring to us. For most customers, we send you a shipping label to post it back to us, or for our Brisbane customers, you can book a drop-off appointment at our Showroom.

Our jewellers then resize your ring, which usually takes a week, then your ring is posted back to you! 

Here at The Moissanite Company, we value your love story. Based in Brisbane, Australia, we utilise the highest quality Moissanite and pair this with impeccable craftsmanship to bring your forever ring to life. We pride ourselves on being Bespoke, Ethical and Affordable. We also commit to a sustainable ‘now’ and ‘future’. We are on a mission to positively influence the jewellery industry, and provide customers with the sparkle they desire, at a price they can afford, with the environment front of mind, always! Here at the Moissanite Company, we plant a tree for every ring sold, by donating to Trillion Trees - an Australian organisation that is dedicated to improving our mother earth. Get in touch today to receive a no-obligation quote from one of our jewellery experts.


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